CUSTOMER CENTRICITY
The main goal is to foster a positive customer experience at every stage of the customer journey. Before making any decision, T&P Group considers overall outcome, impact on the quality of the service and its direct & indirect effects on the customer.
TRACEABILITY & SUSTAINABILITY
All stakeholders, including customers, partners and suppliers should be able to trace the production history and distribution. T&P stands for full transparency and minimization of its carbon footprint related to all business activities.
INTEGRITY
Honesty and strong ethical principles are fundamental elements of T&P Group’s culture. The foundation of all business relationships is trust and consistency.
RESPECT
T&P Group treats its employees, customers, partners and suppliers with a high level of respect and sensitivity. T&P Group encourages everyone to share their ideas openly and promotes diverse and inclusive culture.
SIMPLICITY
T&P Group believes that business processes should be simple and customer oriented. We believe that simplicity in business drives the best and the most efficient results.